Diana Procter - President, MSI

Located in beautiful San Diego, California, Management Systems International, LLC (MSI) has been providingconsulting and training services for over seven years to organizations seeking certification for the ISO 9001 (9001 and AS 9100) Quality Standards or to the ISO 14001 (14001) Environmental Management Systems Standard. We have assisted over 300 companies nationwide to become ISO 9001 and 14001 certified.  MSI is extremely knowledgeable about what ISO Registrars expect, and our Turnkey ISO Solution is guaranteed to get you certified in the least amount of time at an affordable, fair price.

MSI's VISION

Our consulting services are unique in that we provide services from start to finish, and we actually prepare your company's ISO policies and procedures to expedite obtaining an ISO registration. We are continuously improving our proven templates, which are customized to suit your unique requirements. Moreover, tools, forms and other resources are constantly being developed or updated to ensure you receive the best possible service during in the ISO implementation process.

Offering a unique "turnkey" solution, our specialists analyze your requirements, propose the appropriate ISO Management System, and prepare the necessary documentation (manual and the procedures). We will also guide your staff in the development of any necessary work instructions. We then provide ISO Overview training and Internal Auditor training to prepare your staff to implement the Management System and conduct internal audits. As part of the Internal Auditor training, MSI observes and assists where necessary while your staff actually performs initial audits. MSI will manage the implementation of your Management System and attend all third party audits (Pre-Assessment and Registration) to assist your organization in the successful completion of the registration process.

In order to maintain the highest level of service, MSI has developed a comprehensive business management policy. Please take a moment to view our Quality Policy and Service Objectives. You may also wish to view a partial list of our satisfied clients, including a testimonial and certificate of recognition.

MSI's headquarters are in Carlsbad (north San Diego county), California, and we provide services to all regions of the United States.

Our training courses emphasize ISO standards requirements and provide internal audit instructions which are CUSTOMIZED for each client. In addition, MSI's training program includes classroom instruction and internal auditing training at the client's facility so that trainees learn from the relevancy of their own facility and at the same time satisfy the requirement of an internal audit. As requested, MSI can facilitate five-day ISO 9001 and ISO 14001 Lead Auditor Courses.

Our documentation tools, training courses and experience from being present at countless customer audits, allowing us to provide a higher quality Management System in less time and cost than could otherwise be achieved.

Contact us to find out for yourself how much time and money you can save by using MSI for your ISO Implementation needs.

THE MSI APPROACH

Consider our team of ISO experts as an extension of your staff dedicated to the creation, implementation and maintenance of your Management System. Our Turnkey ISO Solution and On-Going Services are designed to minimize any disruption to the day-to-day operations of your organization. We believe your staff should continue to focus on what they do best to drive your business while MSI prepares your organization for successful ISO registration and continual improvement in the future.

Simple and Effective. MSI's ISO philosophy, and practice, is to create a simple yet effective Management System. Reams of documentation are not a pre-requisite for ISO registration. The ISO 9001:2000 standard specifically requires a documented procedure for only six (6) of its elements. While six (6) procedures is the minimum, our clients typically implement their Management Systems with no more than fifteen (15) to twenty (20) streamlined procedures depending on the complexity and size of their operation.

The effectiveness of the Management System is measured by its ability to achieve continual improvement and enhance customer satisfaction. MSI will provide your organization with the documentation, training and tools necessary to monitor, measure, and improve the effectiveness of your Management System.

The MSI team consists of Quality and Environmental Management System experts dedicated to the implementation, maintenance and improvement of your Management System. Our team members are not distracted with other types of business consulting engagements which might dilute their ISO expertise. Our vision is to be the “Leaders in Environmental and Quality Systems” and as such, we are focused on improving our ISO knowledge, tools and services for the ultimate benefit of our clients.

Our team consists of consultants with complementary skills and experience in implementing ISO Standards for a wide variety of types and sizes of companies. Team members are trained auditors in ISO 9001, AS 9100 and ISO 14001, and collectively represent over 55 years of industrial, quality and environmental systems experience. Our internal process of document review involves multiple team members, not just the consultant(s) assigned to your organization. We believe this collaborative review process provides your organization with the benefit of the entire Team’s knowledge and experience.

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Last Updated: 03/29/06