Other
SureResults™
ISO 9001, ISO 14001
and AS 9100 Consulting
Services
Development and Implementation of
a ISO 9001 Quality Management System or ISO 14001
Environmental Management System is just the beginning
of your ISO journey. System performance, management
and improvement are ongoing requirements of the ISO
standards. At Management Systems International (MSI),
we recognize the time, resource and ISO knowledge
constraints many organizations face. That is
why we are committed to providing SureResults
onsite ISO Services to assist in the development,
performance and continuous improvement of your ISO
Management Systems.
Other
SureResults Consulting
Services that can Benefit your Organization:
|
Surveillance Audit
►
Leverage
MSI's experience to ensure your organization
passes the Surveillance Audit following initial
ISO certification
►
Don't lose
your hard-won ISO certification - go with the
experts who know what registrars are looking
for!
|
Interim Gap Audits
►
Leverage
MSI's experience to supplement your quality
staff
►
Assist in
preparing for and passing periodic Registrar
audits
►
Don't lose
your hard-won ISO certification - go with the
experts who know what registrars are looking
for! |
Supplier Sourcing, Evaluation and Audits
►
Assess the
process of qualifying, monitoring, and disqualifying
suppliers
►
Assess the
process of classifying suppliers based on the
types of products and services provided
►
Perform supplier
audits |
|
Establishing or Updating Quality or Environmental
Objectives and Policies
►
Assist in
establishing or updating the Quality or Environmental
Objectives
►
Assess the
system for measuring and reporting performance
against the objectives
►
Train employees
on the Quality or Environmental Objectives and
the system for measuring and reporting performance
against the objectives |
Customer Satisfaction Surveys
►
Assess the customer satisfaction survey
►
Assess the distribution process to customers,
collect feedback, and report the findings |
Corrective and Preventive Actions
►
Assess the
Corrective and Preventive Action process
►
Establish
authority levels
►
Establish
a Preventive and Corrective Action Board (PCAB)
to identify trends and root cause |
|
Facility Assessment
►
Determine if the facility is adequate
to produce a quality product or meets environmental
standards
|
Product
Realization
►
Perform an
assessment of the "product manufacturing
plan" process |
Assessment of Contract Review Process
►
Assessment
the contract review process and make recommendations |
|
Product
Management
►
Assess the
process for communicating and documenting product
requirements to enable production of a quality
product
►
Assess the
Preventive Maintenance program for equipment
used to produce product
►
Assess the
equipment operators' skills and qualifications |
Continual Improvement
►
Assess your
continual improvement methods and redesign processes
as necessary
►
Manage projects
and implementation of action items |
Nonconforming Products
►
Assess the
process to identify, document and report nonconformities
►
Assess the
process to log, trend and disposition nonconformities
►
Assess the
process to identify root cause, short-term containment
and long-term corrective action |
|
Management Reviews
►
Assist in
developing or improving the Management Review
presentation material/template
►
Assist in
developing or improving the agenda, attendance
logs, and action item list
►
Attend the
Management Review meeting to insure the agenda
is covered |
Records Review
and Control
►
Define records
control
►
Evaluate
records being maintained and controlled
►
Provide records/forms
package that meets ISO requirements
|
General or Specific-Issue Consulting
►
Other ISO concerns that MSI experienced
staff can assist you in resolving
►
You determine
the activities and priorities |
In each
case, MSI will follow-up with you and assist in implementing
corrective actions to achieve process improvements.
General
Plan for On-Going Services:
- MSI will assign a consultant to your account
based on the specific ISO Standard, and the industry
you compete in.
- MSI will provide a list of potential project
activities related to the development, maintenance
and improvement of the Company's Quality Management
System.
- Your company will determine the scope of the
services and prioritize the ongoing service requirements.
- Select the agreement/retainer arrangement that
best fits your company's ongoing needs, and schedule
the MSI consultant to commence the services. Once
the agreement is in place, the MSI consultant
is available to your company for on-demand ISO
services.
- Monthly MSI activity reports will be provided
to your Company.
Benefits
to your Company
- Cost-effective means of implementing, maintaining
or improving your Quality and/or Environmental
Management System(s).
- Expert level resources available on-demand to
minimize schedule impacts of limited in-house
resources and time constraints.
- "Best in Class" products and services
prepared and reviewed by an MSI Team with over
fifty-five years of combined quality systems experience
and knowledge.
- Operating efficiencies achieved through process
improvements. Make your Quality and/or Environmental
Management System(s) work for you by improving
product quality, streamlining operations, and
increasing customer satisfaction.
View Datasheet:
SureResults Consulting Services
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Last Updated: 05/21/2009 |
