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Executive Bio

DIANA L. PROCTER

Background:
President Diana L. Procter co-founded MSI after acquiring extensive professional experience in supply chain and program management with the United States Air Force, National Steel and Shipbuilding (NASSCO) and San Diego Gas and Electric. Trained in lead auditing quality management systems meeting ISO 9001 requirements and environmental management systems meeting ISO 14001 requirements, she has led hundreds of companies to ISO and AS registration.

Diana earned her master’s degree in Global Leadership from the University of San Diego and her bachelor's degree in Business Administration from National University.

Want to know why your company needs to achieve international standards – and MSI is your superior source for ISO and AS implementation?


VIVIAN WU

Background:
Vivian Wu provides ISO implementation and program management services, general consulting to a variety of organizations through Management Systems International in Carlsbad, CA. She is a trained internal auditor who has performed internal audit and developed QMS related documents for numerous organizations with MSI. In addition, Vivian Wu has a solid background in computer networking systems and support, engineering and quality program development. Her proficiency includes Proquis, MS Program, and more. Prior to becoming an ISO consultant, Vivian Wu was a Principle Staff Electrical Engineer for Motorola, providing technical expertise in various electrical disciplines. She is experienced in leading programs from start to finish to satisfying customer/program requirement, as well as on-time delivery.


MICHAEL BATCHELDER

Background:
Michael Batchelder assists in all ISO/AS implementation and program management services, training and general consulting to a variety of organizations through Management Systems International in Carlsbad, CA. He is a professionally trained assistant who has been with the organization for over two years. Michael has been taking an initiative approach in learning about Quality and Environmental Management Systems. Michael is well-versed in accounting, program development, and performing desk audits. He has performed over ten quality manual desk audits that help further his education in quality/environmental management systems. Organizations that Michael has assisted with; NSA, BMS, Delta Design, Woodward, Radius Engineering, St. Jude’s (Irvine and Sunnyvale), Hardin Optical, House of Batteries, Snyder Langston, Cornerstone Machining, OSCAL, Sodexo, etc. Michael prepares all check sheets, inputs the findings, and generates the summaries and CARPARs, developing knowledge and experience in Quality and Environmental Management Systems.

Download MSI's Profile Data Sheet (in .pdf format)

MSI ISO Consultants typical background

MSI consultants are assigned based on needs of the customer and after receipt of approval to proceed. However, the training and experience level of MSI consultants typically meets or exceeds the following:

  • M.B.A. or other advanced degree
  • Trained and/or Certified Quality and/or Environmental Auditor,
  • 10+ years experience as ISO 9001 and/or ISO 14001 specialist with experience in a variety of industries and companies.
  • 20+ years experience in business operations, management and/or consulting